Tranquil Essence Spa Pass

Important: This is a digital product, no shipment will be done.

Online purchase only: 5 November – 22 November 2025

In conjunction with being awarded Best Spa & Wellness Centre in Malaysia 2025 by the International Spa & Beauty Awards, we’re celebrating this milestone with a limited-time Spa Pass Promo.

Enjoy 3 Sessions of

• 60min of ANY treatments
• 10min Foot Therapy
• FREE Branded Comb

for RM399
(worth up to RM711)

*8% SST imposed by the government will apply at checkout

Terms & Conditions:

Summary
• Valid only for any à la carte treatments
• Not valid with other offers or packages/journeys
• All sessions must be used within 3 months of purchase
• Non-refundable and non-transferable
• Advance booking required; subject to availability

Membership Validity: 
• Valid for 3 months from the date of purchase

Sessions Allocation:
• Unused sessions will not be carried over upon renewal or expiry of the membership.

Service Redemption:
• Sessions are redeemable only for ala-carte services up to 60 minutes
• Sessions cannot be used for package deals, promotional offers, or combined with other discounts.

Booking and Cancellation Policy:
• Members must book services in advance and are subject to availability.
• A 24-hour cancellation notice is required to avoid credit deduction.

Membership Transfer:
• Memberships are non-transferable and can only be used by the registered member. 

Membership Cancellation and Refund:
• Membership fees are non-refundable.
• Memberships cannot be cancelled before the expiry date.

Changes to Terms and Conditions:
• The spa reserves the right to modify the terms and conditions without prior notice.
• Members will be notified of any significant changes.

Compliance with Spa Policies:
• Members must adhere to all spa policies and conduct themselves appropriately at all times.

Liability:
• The spa is not responsible for any injury, loss, or damage suffered by members or guests.